Up Your Service by Ron Kaufman
Up your service is a book dedicated to bring service to a whole new level. Great service is what make satisfied and delighted customers more loyal, buy more and provide advertising on your behalf by sharing their experiences with their friends and loved ones.
This book contains steps and strategies that one can apply in order to keep one’s service at a high level that will keep the customers coming back for more. Examples and ideas illustrated by graphics and pictures make the contents of the book attractive and easy for the reader to understand. Also contained in the book is more than 200 industry and award winning practices that will be of benefit to any reader and his team.
Learn to improve service through this easy to understand and fun book that is delivered through the author’s humorous, fast paced and impact approach. For a challenging yet rewarding trip, get this book to up your service.
